Privacy Policy for Pippa & Pip

Last Updated: September 4, 2025

We’re all about transparency. Here’s what we collect, why we need it, and your rights. No shady stuff — just helpful AI for humans.

What We Collect

Phone Number — to communicate with you.
Messages — the texts you send to or receive from Pippa or Pip, so we can coordinate or recommend.
Device Info — such as your carrier, OS, and device type, to help troubleshoot and optimize service.
Optional Data — like location, calendar events, or preferences, only when you provide them.
Group Messages — when you add Pippa to a chat, we may analyze that thread to help organize it. Let your friends know!

How We Use It

To run Pippa and Pip and make them useful for you.
To send reminders, coordinate votes, suggest meetups, or recommend coffee shops.
To follow laws and keep the service healthy and respectful.

We never sell or trade your info.

AI Transparency

Pippa and Pip use AI to help with scheduling, summarizing responses, or suggesting next steps and recommendations. These are machine-generated, so while helpful, they might not always be perfect. You’re still the human in charge.

Legal Basis for Use

Your consent (e.g., when you start a conversation with us).
Our legitimate interest in helping people coordinate and find good places to meet.
Legal obligations (like honoring your STOP requests).

Sharing Data

We only share data with:

Services that help us run Pippa and Pip (like Twilio, Supabase, Infobip, and similar tools).
Law enforcement or legal bodies if we’re required to.
Another business, if Pippa is merged or acquired (you’ll be notified).

Our partners only use your info to help provide the service.

Your Rights

Want to leave? Text STOP to opt out anytime. We’ll stop messaging you.
Want to see what we know? Email [email protected].
Want it all gone? Ask us to delete your info and we’ll confirm when it’s done.

How We Keep It Safe

We encrypt data in transit and at rest. Access is limited to people who need it. No method is 100% secure, but we take privacy seriously.

Where Data Lives

Your data might live in the U.S. or other countries where our vendors operate. No matter where, it’s protected as if it’s local.

How Long We Keep It

We don’t hold onto your data forever. We keep it only while you're actively using Pippa or Pip (or if legally required to keep it longer).

Kids

Pippa and Pip are not for kids under 16. If you think a child has used our services, let us know right away at [email protected].

Changes

If we make major changes, we’ll let you know. The latest version will always be posted here.